Account Pricing
Service Levels
In order to send and / or receive messages through HSL's systems a service level must be selected by the customer through which access to HSL's systems is provided. Each service level has a different level of support, available links (Internet), and message throughput. Options are available for each service level regarding interface protocol (SMPP, SMTP, HTTP, Web Services (SOAP / XML)) or HSL Solutions (AlertBroadcast, EmailSMS, WebSMS). All services and solutions are available on each service level.
Promotional Offer
New Advanced Services customers can benefit from one of our new promotions for the first 6 months of service. Customers can opt for either the MT offer (and receive a monthly message allowance) or opt for the MO offer (and benefit from free Virtual Mobile Numbers or Virtual SIMs).
The table below shows each service level, the associated costs, the maximum number of SMS guaranteed under the Service Level Agreement, the support level provided and also the MT and MO promotional offers.
| Intro | Entry | Contact | Base | Corporate | |
|---|---|---|---|---|---|
| Capacity (SMS per day) |
up to 50 |
up to 250 |
up to 2,500 |
up to 25,000 |
up to 250,000 |
| Setup charge | nil | nil | nil | nil | nil |
| Service charge (per month) |
£25 | £30 | £60 | £93 | £150 |
| Support Level (standard) |
8x5 | 8x5 | 8x5 | 12x5 | 24x5 |
| Support Level (optional) |
- | - | 12x5 | 24x7 | 24x7 |
| VPN | N/A | N/A | N/A | IPsec 3DES | IPsec 3DES |
| MT Offer* (SMS allowance) |
£25 | £30 | £60 | £93 | £150 |
|---|---|---|---|---|---|
| MO Offer* (free VMN/VSIM) |
1 | 1 | 2 | 3 | 5 |
* Please note that new customers can only select one offer and that this will be applicable for the first 6 months of service only. Where no offer is selected, the MT offer will be given by default. Any SMS messages sent over and above the monthly message rate will be charged at the standard message rate.
To obtain an account to send and / or receive SMS please go to the Apply section. Please note that you may select either a Prepay or Standard Account. If you wish to open a Standard Account then this will be subject to satisfactory credit checks. Payment for both accounts can be made by cheque, bank transfer or credit card.
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